Shipping Policy
At Hedmont, we are committed to making your shopping experience simple, reliable, and convenient. Every order is carefully processed and prepared for delivery.
Order Processing
Orders are generally processed within 1–3 business days after payment has been successfully confirmed.
During promotional periods, holidays, or periods of high order volume, processing may take slightly longer.
Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
Delivery Time
Our estimated delivery time is:
7–14 business days
Delivery times may vary depending on your destination, local carrier operations, customs procedures, weather conditions, and other circumstances beyond our reasonable control.
The estimated delivery period begins after your order has been processed and shipped.
Shipping Costs
Available shipping methods and applicable shipping costs will be displayed at checkout before you complete your purchase.
From time to time, Hedmont may offer free shipping promotions.
Order Tracking
Once your order has shipped, a tracking number will be sent to the email address provided when placing your order.
Please allow 24–72 hours for tracking information to become available or update in the carrier's system.
If you have any questions regarding your shipment, please contact:
Customs & Import Duties
Depending on your destination, your order may be subject to customs duties, taxes, or other import charges.
Any applicable charges imposed by local authorities are the responsibility of the customer.
Delayed or Missing Orders
If your order has not arrived within the estimated delivery period, please contact us at:
We will be happy to assist you in checking the status of your shipment.